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Overview:
 

At London streetwear MATE LONDON, we aim to deliver your order quickly and reliably across the UK and Europe. All products are carefully prepared, packed, and shipped from our fulfillment network to ensure smooth delivery.
 

Processing Time:
 

Once your order is placed, it is processed within:
 

• 1 to 3 business days
   

During high-demand periods or product launches, processing may take slightly longer.
 

Shipping Time:
 

After dispatch, estimated delivery times are:
 

United Kingdom
 

• Standard delivery: 3 to 7 business days
   

Europe (EU countries)
 

• Standard delivery: 5 to 10 business days
   

Delivery times may vary depending on location, courier services, and customs processing.
 

Shipping Coverage
 

We currently ship to:
 

• United Kingdom

• All European Union countries
   

We are continuously expanding our delivery network to serve more regions.
 

Shipping Costs
 

Shipping charges are calculated at checkout and depend on:

• Delivery location

• Order size and weight

• Selected shipping method
   

Occasionally, we may offer free shipping promotions which will be clearly displayed on the website.
 

Order Tracking:
 

Once your order has been shipped, you will receive a confirmation email containing your:

• Tracking number

• Tracking link
   

You can use this to track your order in real time until it is delivered.
 

Customs and Import Duties (Europe Orders):
 

For European orders:

• Customs duties or import taxes may apply depending on your country’s regulations

• These charges are the responsibility of the customer unless stated otherwise at checkout
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We recommend checking local import rules before placing your order.
 

Incorrect Address Disclaimer:
 

Please ensure all shipping details are correct at checkout.
 

We are not responsible for:
 

• Orders shipped to incorrect or incomplete addresses provided by the customer

• Delays caused by incorrect shipping information
   

If you notice an error, please contact us immediately after placing your order.

 

Lost or Delayed Orders:
 

If your order is delayed or appears lost:
 

• Contact our support team with your order details

• We will investigate with the courier service and provide a resolution
   

We are committed to ensuring your order reaches you safely.

Contact Us:

If you have any questions regarding shipping or delivery:
 

Email: info@mgtlondon.net
Contact Page: Available on our website
 

We aim to respond within 24 hours on business days.